UK Mainland
There are 7 UK delivery/pick up options on orders.
Deliveries are subject to stock availability. If we have a problem with your order such as unavailability of an item we will call you. If you are unavailable we will send you an email telling you what action we are taking.
Our delivery methods allow full trace of your shipment from dispatch until delivered and signed for by you. We use a number of carriers to safeguard delivery to you. Whatever method we use will always require a signature on arrival. Our charges to you cover all postage packing and insurance up to the value of the goods you are buying.
1 Super Saver Delivery
Our delivery charge for orders up to £50.00 placed before 3.00pm Monday to Thursday is £3.95 via Royal Mail 1st Class Recorded; this may take between 3-5 Working Days to arrive, however from our experience it may be less. For guaranteed delivery time please pick another option. We normally dispatch your orders within 72 hours of receipt. Our web dispatch team do not work on Saturdays, Sundays or Bank Holidays; this means we do not ship on these days.
2 Standard Delivery
Our delivery charge for orders up to £50.00 placed before 12.00 noon Monday to Thursday is £7.95 via Parcelforce or Royal Mail; this is a guaranteed next day delivery service. We normally dispatch your orders within 72 hours of receipt. Our web dispatch team do not work on Saturdays, Sundays or Bank Holidays; this means we do not ship on these days.
3 Free Delivery
UK Orders over £50.00 are delivered FREE OF CHARGE via our Standard Delivery Service (see above).
4 Express Delivery - via Parcelforce or Royal Mail Guaranteed Next Day Delivery
The charge for this service is £11.95. This service is sent via Parcelforce or Royal Mail Next Day Delivery posted the same day you place your order as long as it is before 2.00pm Monday to Thursday (due to arrive the next working day). Friday orders received before 2pm will be processed and posted same day but may not arrive until Monday.
5 UK Saturday Delivery - via Parcleforce or Royal Mail Guaranteed Next Day Delivery
The charge for this service is £19.95. This service is sent via Parcelforce or Royal Mail Saturday Delivery for delivery before 1.pm. You can order a Saturday delivery at any time during the week as long as your order is received by 2pm on Friday (cut off times may vary during peek seasons). Ensure that you select UK Saturday delivery at checkout.
6 Pick Up from our Carmarthen Store
There is no charge for using this service.
You will receive an email letting you know your items are ready for collection. This may take up to two working days. However in most cases it should be ready to collect sooner.
Please note that all pickups must be paid for via our website. Please check your email to confirm goods are available for pickup.
7 Pick Up from our Neath Store
There is no charge for using this service.
You will receive an email letting you know your items are ready for collection. This may take up to two working days. However in most cases it should be ready to collect sooner.
Please note that all pickups must be paid for via our website. Please check your email to confirm goods are available for pickup.
8 Pick Up from our Cardiff Store
There is no charge for using this service.
You will receive an email letting you know your items are ready for collection. This may take up to two working days. However in most cases it should be ready to collect sooner.
Please note that all pickups must be paid for via our website. Please check your email to confirm goods are available for pickup.
Stock Availability
All despatch times are based on stock availability. While we make every effort to ensure accuracy of stock levels on our website, this is not guaranteed to be 100% correct.
Deliveries are subject to stock availability. If we have a problem with your order such as unavailability of an item we will call you. If you are unavailable we will send you an email telling you what action we are taking.
Our delivery methods allow full trace of your shipment from dispatch until delivered and signed for by you. We use a number of carriers to safeguard delivery to you. Whatever method we use will always require a signature on arrival. Our charges to you cover all postage packing and insurance up to the value of the goods you are buying.
These details are for UK mainland only: customers overseas will be contacted with any additional charges BEFORE we accept your order; please see below for all overseas orders.
